Privacy Policy

Last updated: January 2026

1. Overview

Your privacy matters. This Privacy Policy explains how Clip3ree collects, uses, and protects your information when you use our service.

2. Information We Collect

a. Information You Provide

Account details (email, name, profile picture)
Uploaded videos and media
Captions, metadata, and preferences
Payment information (processed securely by Stripe)
Communications with our support team

b. Automatically Collected Information

IP address
Device and browser information
Usage logs and analytics
Cookies and similar technologies

c. Third-Party Authentication

If you sign in with Google or other providers, we receive basic profile information (email, name, profile picture) as permitted by your privacy settings with that provider.

3. How We Use Information

We use your information to:

Provide and improve Clip3ree
Process uploaded content
Operate AI-based features (transcription, analysis, caption generation)
Process payments and manage subscriptions
Maintain security and prevent abuse
Communicate service updates and support responses
Comply with legal obligations

We do not sell personal data.

4. Content Processing

Uploaded videos and related content may be processed automatically, including through AI systems, strictly to deliver requested features such as:

Automatic transcription
Clip identification and analysis
Caption generation and styling
Video rendering and export

Processing is limited to what is necessary to operate the service. We do not use your content to train AI models without explicit consent.

5. Payment Information

Payment processing is handled by Stripe. We do not store your full credit card number on our servers. Stripe's privacy policy applies to payment data.

We retain transaction history and subscription status for billing and support purposes.

6. Data Storage & Security

Data is stored using secure cloud infrastructure (AWS). We implement reasonable safeguards including:

Encryption in transit (HTTPS/TLS)
Encryption at rest for stored data
Access controls and authentication
Regular security reviews

7. Third-Party Sharing

We may share data with trusted service providers only when required to:

Host content (AWS S3, CloudFront)
Process data (OpenAI for AI features)
Process payments (Stripe)
Send emails (email service providers)
Analyze usage (analytics services)

All third parties are required to handle data securely and in accordance with their privacy policies.

8. Social Media Integration

When you connect social media accounts (TikTok, YouTube, Instagram) to Clip3ree:

We access only the permissions you explicitly grant
We use tokens to post content on your behalf when you request it
You can disconnect accounts at any time from your settings
Each platform's privacy policy governs data on their service

9. Cookies

Clip3ree uses cookies to:

Maintain sessions and authentication
Remember your preferences
Improve user experience
Analyze usage patterns

You may control cookies through your browser settings. Disabling cookies may affect functionality.

10. Data Retention

We retain data only as long as necessary to:

Provide services
Meet legal obligations
Resolve disputes
Enforce our agreements

Uploaded content is typically deleted within 30 days of account deletion. Some data may be retained longer for legal compliance.

11. Your Rights (GDPR - European Users)

If you are in the European Economic Area (EEA), you have the following rights under GDPR:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request your data in a portable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

Legal Basis for Processing: We process data based on:

Contract performance (providing the service)
Legitimate interests (security, improvement)
Legal obligations (compliance)
Consent (where applicable)

To exercise your rights, contact support@clip3ree.com. We will respond within 30 days.

12. Your Rights (CCPA - California Residents)

If you are a California resident, you have the following rights under CCPA:

Right to Know: Request disclosure of what personal information we collect, use, and share
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
Right to Non-Discrimination: We will not discriminate against you for exercising your rights

Categories of Information Collected:

Identifiers (email, name, IP address)
Commercial information (subscription history)
Internet activity (usage logs)
Audio/visual information (uploaded videos)

We do not sell personal information.

To exercise your rights, contact support@clip3ree.com. We will verify your identity and respond within 45 days.

13. International Data Transfers

Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place, including:

Standard contractual clauses
Data processing agreements with service providers
Compliance with applicable data protection laws

14. Children's Privacy

Clip3ree is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If we learn we have collected data from a child under 13, we will delete it promptly. Please contact us if you believe we have inadvertently collected such information.

15. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

For significant changes, we will notify you via email or in-app notification.

16. Contact

For privacy-related questions or to exercise your rights, contact:

📧 support@clip3ree.com

You may also have the right to lodge a complaint with your local data protection authority.